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Frequently Asked Questions

Q. What is TourMysore.com?

Ans: TourMysore.com is a travel portal. We provide information, pricing, availability, and booking facility for air travel, hotel bookings, holiday packages, buses, and car rentals for in-bound tourists to Mysore. We also partner with domestic and international agencies to offer tour packages, hotel, flight and visa services at the best value-for-money rates. We specialize in organizing innovative tours such as King’s Honeymoon™, Mysore 360™, Live 1000 AD™, Jungle Beats™, Made-to-Order Tours. We offer a host of travel services designed to make business and leisure travel easier.

Q. Where are you located?

Ans: We are located in the Royal City of Mysore, India.

Q. How do I reach you?

Ans: You can call us on 0821-2330332 from Monday- Saturday from 10.00 a.m.- 6 p.m IST. Email us at mysoretravelsolutions@gmail.com.

 

 

Walk-in to our office at Mysore Travel Solutions
Next to RTO, JLB Road, Mysore - 570005.

Q. Does the agent help right through the end of the opted tour?

Ans: Our professional team will assist you in the best way and will personally monitor your opted tour package, helping you enjoy your business or leisure trip. Our aim is to make sure you travel according to your terms.

Q. What are the payment options?

Ans: Customers can pay through online Bank Transfer, Wire Transfer, Demand Draft or Cash.

Q. At what period of time can I pay for the Reservations?

Ans: In general, the payment has to be made at the time of Reservations. Please ask your booking executive about specific payment policy.

Q. What are the net banking options?

Ans: You can make an online transfer from your account to our account directly by logging-in into your account. Typically for most banks you have to first add a payee first and then make a payment. Please ask your booking agent for details of our bank account to which you can make a direct payment.

Q. Payment from which banks is accepted?

Ans: Payment from all the national as well as international banks is accepted.

Q. Can I pay by Credit card?

Ans: Currently, this option is not available.

Q. How many days prior to the journey should I book the hotel/Package?

Ans: There is no specific date. However, it is advisable to book your tour well in advance to procure hotel reservation/tour package.

Q. Is there an option to cancel the booking?

Ans: Yes there is. However, at the same time you will have to pay the cancellation amount which varies on the type of ticket (ticket fare basis & airline policies etc) and tour package. Upon cancellation of the ticket/package, airlines/hotels issue a refund which may take anywhere between 2 & 3 weeks.

Q. What if the flight gets canceled or rescheduled?

Ans: In both the cases, the airline will do the needful or will provide the accommodation (full service airlines only) to the passengers.

Q. Do you assist in getting Visa with the ticket?

Ans: Yes, our representative will assist you in getting visa along with the ticket.

Q. What is your cancellation policy for tour packages?

Ans: Tour packages Cancellation Charges:

21 - 14 Days before requested arrival date There is a cancellation fee of 10% of Total Amount. 13 - 7 Days before requested arrival date There is a cancellation fee of 20% of Total Amount.
6 - 4 Days before requested arrival date There is a cancellation fee of 50% of Total Amount.
3 - 0 Days before requested arrival date There is a cancellation fee of 100% of Total Amount.

 

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